Increase Operations Efficiency in the Insurance Industry

After the economic challenges of the past decade, many companies are looking to streamline processes but are often not reaching their expected savings or fully commit to their proposed changes.

Operational efficiency is integral to maintaining profitability in a volatile market and economic climate, but it also responds to increased calls for transparency and faster access to important information. As communications become more dependent on the Internet over in-person calls, operational efficiency can also help companies meet their clients where they are at: online and researching their next major purchases.

Today’s insurance consultants strive to make insurance companies more profitable and agile, here’s how to do this with employee and operations management.

Four Effective Ways to Manage Your Employees
Operational efficiency starts with your employees. That makes operational management dependent on how you manage your employees. The right management can encourage your staff, get them better equipped for change and increase your profitability.

Encourage idea management: Your staff are your most knowledgeable and immediate resource into your business’ ins and outs. The best ideas will often come from your own staff. Working to ensure that your employees feel comfortable and encouraged to bring their ideas forward is a key to modern success, a strategy that has led to important changes in organizations like Toyota and GE.

Prioritize motivation and engagement: Employees who feel heard and engaged often show a 15-20 per cent increase in performance. So how do you engage employees? Focus on motivation, incentive programs and, of course, clear and open communication.

Incentivize your staff with fair and motivating rewards: Monetary compensation is just one way in which you can motivate your employees, but never underestimate the power of a pizza party and mentions of success in the company newsletter. These are often more cost effective and always appreciated by your team.

Change cost allocation: Flat, equal cost distribution is one of the least effective ways to improve operations, yet it is still a popular strategy. Instead, allocate costs based on consumption. It encourages people to use the resources in the organization and it saves money on expensive third-party solutions.

Four Ways to Achieve the Most Productive Organizational Structure
Look for inside hires: It pays to bring in an outside perspective, but always promoting from without instead of from within the company will leave your team feeling like they need to go elsewhere to grow. Growing leaders in-house and taking the time to mentor promising employees can help you retain valuable assets just when they may look to move, and will save you on hiring a more expensive expert from outside.

Streamline compensation: What people earn is quickly becoming more common knowledge and, with it, tensions around compensation. By streamlining your levels of compensation, you can ensure equal pay for equal work while rewarding those who deserve more for their efforts.

Reduce management layers: Modern businesses need to be flexible, agile and quick to respond to change. Having multiple levels of management can lead to the opposite: bureaucratic inefficiencies and communication structures that lose vital information. By reducing levels of management, you can increase your efficiency and better plan for those quick changes.

Get the right number of people: Too few or too many employees both present problems. One will burn out your staff, increase turnover and lead to operational “bottlenecks.” Too many employees unnecessarily increases costs while insufficiently leveraging your collected talent. This is where operations, contact centre and back-office benchmarks can drive operational efficiency.

The Assessments & Benchmarks Insurance Companies Need
If you are curious about how your company is operating and want to understand how to better streamline your operation, The Burnie Group has may assessments and benchmarks that can help your organization run better. They are even available across multiple channels, including:

Call/phone (including IVR)
Online (including chat and bots)
Mobile
Branch
Insurance benchmarks and assessments are also available across different business lines, such as:

P&C insurance
Individual life insurance
Group life insurance
Retirement
Investments
Insurance benchmarks and assessments can also help across different functions, including:

Sales
Services
Claims
Complaints
Loyalty and retention
Shared services (e.g. Workforce management)
Contact The Burnie Group today to learn more about how to drive operational efficiencies in your company to achieve better profit, happier employees, and streamlined process.

Why Warwick Castle is a Top Location for School History Visits

With so much fascinating history and heritage here in the UK, study tours based on home soil have the potential to be both inspiring and educational. Warwick Castleis one of the most popular venues for UK study tours and, considering the stunning interiors, pretty gardens andincredible range of displays and activities, it’s certainly not surprising.
If you want to make history evenmore appealing to your pupils, take it outside the classroom and head to Warwick Castle, to guarantee your students a day to remember.

Below are just some of the highlights.

Horrible Histories Maze

A maze can be a lot of fun, especially when it’s been created like this one, with a host of challenges along the way. As your students choose their path through the centuries, history unravels before them and some of the world’s best-kept secretsare revealed.

Youngsters will be able to act out invading a Viking ship or living in the trenches; theycan get involved in uncovering evil plots; and they’ll be able to get up close and personal to the ‘Slimy Stuarts’ and ‘Terrifying Tudors’. Asthey make their way through the maze, they’ll earn stamps for their time passport and collect a prize at the end when they’ve conquered the challenge.

Time Tower

This castle was once the most powerful in middle England – an accolade it held for more than 1,000 years. Through the audio-visual multimedia in the Time Tower, students follow characters that recount stories ofwhat happened in this historic monument through the ages. Death, treachery, bloodshed and destruction were all part of Warwick Castle’s past, and it’s a story that is only now being told.

The Dungeon

Dungeons are always popular withschool groups and this one is no exception. Some of the most horrific of times from the history of the castle are re-enacted here, with live actors and plenty of bangs and flashes bringing the ancient stories to life. This somewhat chilling experience is geared specifically for students of secondary school age, which goes some way to showing the level ofimmersion into this gruesome encounter.

The Mighty Trebuchet

As military warfare developed, no castle worth its salt was without a catapult. Recognised as the largest siege machine in the world, the Trebuchet is an enormous catapult once aimed at enemy walls with the intent of firing rocks to break them down. Today, this replicated piece of awe-inspiring weaponry is still fired on occasion,although not for the same reasons!

Tours, Talks and Workshops

We’re very lucky to have a host of excellent attractions that are geared up for school visits in theUK. Study tours for both primary and secondary pupils are well catered for at Warwick Castle, with plenty of talks and workshops available to book.

Primary Packages

Younger minds will enjoy the range of tours on offer, which includeMeet the Monarchy, toteach them about three of England’s most important Kings and Queens, andthe Castle Life tour, a lively introduction to the social and cultural aspects of life in the lead up to the War of the Roses.

A range of subjects is accommodated, with Design Technology emphasised in the Swords and Shields Workshop, and Citizenship (and history) being the focus of the Power of the Monarchy tour.

Secondary Packages

Older children will have the chance to explore the castle’s medieval defences in Attack and Defence, or to learn about the judiciary system, common crimes and capital punishment in Crime and Punishment. The Battle Skills workshop, which incorporates an element of drama, is always a popular and there are not many pupils who don’t like a bit of gruesome storytelling! The Student Ultimate Tour is the top recommendationfor those looking for a general overview of the castle’s history.

UK study tours are best booked through a specialised educational tour operator. These companies have all the required information at their fingertips and can help withthe logistics and planning of the trip. Let the experts do the organising so you can focus on making the trip to Warwickshire as fun and interesting as possible.

Author Plate

John Gardiner is the Managing Director of The School Travel Company, a tour operator specialising in educational travel for school and youth groups. Whether you’re planning UK study tours, Iceland geography trips or trekking expeditions to India, you can trust both the educational and economic value of their itineraries, whether ready-made or specifically designed to suit the needs of your group.

Marceline the Vampire Queen Musical Opener at New Media FF

May, 2018: On June 16th and 17th, 2018, Saturday at 7:30 pm in the James Bridges Theater in Los Angeles, CA, the 9th Annual New Media Film Festival opening night festivities begin. This year’s festival boasts 110 New Media Films and Content from 40 Countries with 36 World, 7 US and 24 LA Premieres.

This New Media Film Festival will include the opening night screening and the socially responsible conservationist award. The opening night screenings will present five Los Angeles premieres. The films and content being screened come from five different countries, including Living In Future’s Past, directed by Susan Kucera, which is partially filmed in space. Jeff Bridges, Producer and talent in the film is the 2018 Recipient of the Socially Responsible Conservationist award. New Media 4: Opening Night Screenings – Jeff Bridges SRC Award *, Q & A 7:30PM

For complete schedule: https://newmediafilmfestival.com/schedule.php

About the Festival: The New Media Film Festival team works hard to produce a cutting-edge, fair, upscale festival devoted to upcoming and seasoned content creators that highlights and honors globally in the New Media industry. They are also one of the most unique festivals that also work hard to find distribution and other opportunities for almost all their official selections, not just the winners. This season, they have added an Emmys® Award Consultant to its $45,000.00 in Awards.